Department of

(Formerly The Department of Agriculture and Food WA - DAFWA)

LiTech Systems and DPIRD: A Case Study in Oracle E-Business Suite Excellence


The Department of Primary Industries and Regional Development (DPIRD), previously known as the Department of Agriculture and Food Western Australia (DAFWA), faced challenges in their Oracle E-Business Suite environment. LiTech Systems was brought on board to provide a comprehensive solution—from investigation to ongoing support.

Scope of Work

The LiTech Systems team performed the following tasks:

  1. Investigation and Remediation: Conducted a thorough investigation to identify and resolve all issues in the Oracle E-Business Suite environment.
  2. Custom Reporting: Developed custom Business Activity Statement (BAS) and enhanced Tax Register reports tailored for varied user-entered data. These were reconciled with standard reports for accuracy.
  3. Approval Management Engine (AME) Solution: Designed and implemented a complex, highly configurable AME solution to streamline Expense Claim, Invoice, and Requisition Approval processes across the department.
  4. Ongoing Support: Engaged in long-term support and resolution for key issues, demonstrating DPIRD’s trust in LiTech Systems.

Timelines and Budget

The team delivered over 12 operating units within a timeframe of 6 months, adhering strictly to the budget. Additionally, they minimised cost and risk by reusing solutions previously built for the Department of Commerce.

Value Delivered

As a result of this partnership, DPIRD experienced:

  • Remediation of issues impacting their E-Business Suite
  • Improved accuracy and consistency in financial reporting
  • Streamlined and automated approval processes
  • Enhanced efficiency and productivity
  • Improved compliance with government regulations

If you’re a government agency in Australia seeking a dependable provider for Oracle E-Business Suite services, LiTech Systems is your ideal partner. Contact us today to learn more about how we can help you achieve your business goals.